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Terms And Conditions

Terms and Conditions

Welcome to Frequency Heals.com. We provide services to you subject to the notices, terms, and conditions set forth in this agreement (the "Agreement"). In addition, when you use any Frequency Heals.com service (e.g. placing an order or writing a customer review), you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such services, and they are incorporated into this Agreement by this reference. Frequency Heals.com reserves the right to change this site and these terms and conditions at any time.

Accessing, browsing, or otherwise using the site indicates your agreement to all the terms and conditions in this Agreement. Please read this Agreement carefully before proceeding.
Subject to the terms and conditions of this Agreement, Frequency Heals.com hereby grants you a limited, revocable, non-transferable and non-exclusive license to access and use the Site by displaying it on your internet browser only for the purpose of shopping for personal items sold on the Site and not for any commercial use or use on behalf of any third party, except as explicitly permitted by Frequency Heals.com in advance. Any breach of this Agreement shall result in the immediate revocation of the license granted in this paragraph without notice to you.
Except as permitted in the paragraph above, you may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile or otherwise exploit this Site or any portion of it unless expressly permitted by Frequency Heals.com in writing. You may not make any commercial use of any of the information provided on the Site or make any use of the Site for the benefit of another business unless explicitly permitted by Frequency Heals.com in advance. Frequency Heals.com reserves the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Frequency Heals.com believes that customer conduct violates applicable law or is harmful to frequencyheals.com's interests.

You shall not upload to, distribute, or otherwise publish through this Site any Content, information, or other material that (a) violates or infringes the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person; (b) is libelous, threatening, defamatory, obscene, indecent, pornographic, or could give rise to any civil or criminal liability under U.S. or international law; or (c) includes any bugs, viruses, worms, trap doors, Trojan horses or other harmful code or properties. Frequency Heals.com may assign you a password and account identification to enable you to access and use certain portions of this Site. Each time you use a password or identification, you will be deemed to be authorized to access and use the Site in a manner consistent with the terms and conditions of this Agreement, and Frequency Heals.com has no obligation to investigate the authorization or source of any such access or use of the Site.

You will be solely responsible for all access to and use of this site by anyone using the password and identification originally assigned to you whether or not such access to and use of this site is actually authorized by you, including without limitation, all communications and transmissions and all obligations (including, without limitation, financial obligations) incurred through such access or use. You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. You shall immediately notify Frequency Heals.com of any unauthorized use of your password or identification or any other breach or threatened breach of this Site's security. After registering, you will receive our newsletters with information about sales, coupons, and special promotions. You can unsubscribe by using the link from any email newsletter or your personal subscribe setting after logged in. Default Subscription for Newsletter for Registered Users.

Frequency Heals User Account

You warrant that your Submissions, in whole or in part, are clear and free of any IP right infringement, disputes or third party claims. Frequency Heals.com assumes no liability for any misuse of copyright or any other rights of third parties by you. You undertake to defense for and indemnify the Sponsor against any losses caused due to the use of the entries for any purposes.


Reviews and Comments
Except as otherwise provided elsewhere in this Agreement or on the site, anything that you submit or post to the site and/or provide Frequency Heals.com, including, without limitation, ideas, know-how, techniques, questions, reviews, comments, and suggestions (collectively, "Submissions") is and will be treated as non-confidential and non-proprietary, and by submitting or posting, you agree to irrevocably license the entry and all IP rights related thereto (excluding the moral rights such as authorship right) to Frequency Heals.com without charge and Frequency Heals.com shall have the royalty-free, worldwide, perpetual, irrevocable, and transferable right to use, copy, distribute, display, publish, perform, sell, lease, transmit, adapt, create derivative works from such Submissions by any means and in any form, and to translate, modify, reverse-engineer, disassemble, or decompile such Submissions. All Submissions shall automatically become the sole and exclusive property of Frequency Heals.com and shall not be returned to you and you agree not to raise any dispute in connection with any use of the entry by Frequency Heals.com in the future.

You warrant that your Submissions, in whole or in part, are clear and free of any IP right infringement, disputes or third party claims. Frequency Heals.com assumes no liability for any misuse of copyright or any other rights of third parties by you. You undertake to defense for and indemnify the Sponsor against any losses caused due to the use of the entries for any purposes.

In addition to the rights applicable to any Submission, when you post comments or reviews to the site, you also grant Frequency Heals.com the right to use the name that you submit with any review, comment, or other Content, if any, in connection with such review, comment, or other content. You represent and warrant that you own or otherwise control all of the rights to the reviews, comments, and other Content that you post on this site and that use of your reviews, comments, or other Content by Frequency Heals.com will not infringe upon or violate the rights of any third party. You shall not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead Frequency Heals.com or third parties as to the origin of any Submissions or Content. Frequency Heals.com may, but shall not be obligated to remove or edit any Submissions (including comments or reviews) for any reason.

Order Cancelation
Please kindly note that only orders that are in the paid status and pending status may be canceled.
All other orders cannot be changed. We apologize for this inconvenience.


Customer Code of Conduct Policy

At Frequency Heals customer satisfaction is our top priority. We strive to solve all customers problems in a professional and amicable way. However, we will not tolerate any unacceptable or unreasonable behavior towards our Customer Service Team members.
Unacceptable behavior directed towards Customer Service staff or Frequency Heals may, for example, include any of the following:
- Aggressive, abusive and threatening behavior.
- Persistently making habitually demanding or vexatious complaints.
- Asking, expecting or demanding staff to breach established company policy guidelines.
- Excessive number of complaints compared to the total purchase value history.
Frequency Heals reserves the right to no longer accept orders from the customer in the future without further notice.

Complain Escalation Process
This process applies strictly to Customer Service issues. For separate legal issues such as copyright, please view our legal page here.
If the customer is dissatisfied with the solution offered by our Customer Service, the customer may contact our Ticket Supervisor by submitting a new ticket in "submit a formal complaint" section as follows:

Contact us > Submit a ticket
We will respond to all complaint within 24 hours except on weekends and public holidays.

Copyright
All audio, video, text, graphics, photographs or other images, button icons, audio clips, logos, slogans, trade names or word software and other contents on the website of Frequency Heals.com (collectively, "Content"), belongs exclusively to Frequency Heals.com or its appropriate content suppliers. You may not use, reproduce, copy, modify, transmit, display, publish, sell, license, publicly perform, distribute or commercially exploit any of the Content or otherwise dispose of any of the Content in a way not permitted by Frequency Heals.com, without frequency heals.com's express prior written consent. The use of data mining, robots, or similar data gathering and extraction tools on Frequency Heals.com as well as the use of Frequency Heals.com trademarks or service marks in meta-tags is strictly prohibited. You may view and use the Content only for your personal information and for shopping and ordering on the site and for no other purpose. The collection, arrangement, and assembly of all content on this site (the "Compilation") belong exclusively to Frequency Heals.com. You may not use frequencyheals.com's Content or Compilation in any manner that disparages or discredits Frequency Heals.com or in any way that is likely to cause confusion or violation of any applicable laws or regulations. All software used on this Site (the "Software") is the property of Frequency Heals.com and/or its Software suppliers. The Content, the Compilation and the Software are all protected under state, national and international copyright laws. All rights not expressly granted are reserved by Frequency Heals.com. Violators will be prosecuted to the full extent of the law.


Bugs
While Frequency Heals works hard to ensure a correct working of the website in order to provide to customers the best shopping experience, there might be occasions in which bugs may affect the system. Customers cannot obtain any benefits from such bugs, which are considered unfair to any and all effects, and customers will have to immediately give them up.
User account
For safety and security, each customer is allowed to create only one registered account by default. For customers who attempt to create several accounts, Frequency Heals reserves the right to suspend accounts without further notice.


Typographical Errors

While Frequency Heals.com strives to provide accurate product and pricing information, pricing or typographical errors may occur. Frequency Heals.com cannot confirm the price of an item until after you order. In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or product information, Frequency Heals.com shall have the right, at our sole discretion, to refuse or cancel any orders placed for that item. In the event that an item is mis-priced, Frequency Heals.com may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation.
Pricing in Different Currencies
Pricing of products sold by Frequency Heals.com is based upon figures calculated in U.S. Dollars (US$).
Frequency Heals has no knowledge of, and is not responsible for, any additional bank charges or exchange rate fees that are charge by the issuing bank or a third party payment provider. These fees are solely the customers responsibility and will not be reimbursed by Frequency Heals.

Applicable Law
These conditions are governed by and construed exclusively under law without regard to conflicts of laws principles.

Links
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Frequency Heals.com is not responsible for the operation of or content located on or through any such site.